Re∙Packaging ‣ Re∙Labeling ‣ Re∙Shipping ‣ Returns
Technology Driven E-Commerce Fulfillment and 3PL
FREE Repackaging & Relabeling
FREE Storage & Warehousing
FREE Order Returns Management
1FULFILLMENT
How 1Fulfillment Works
From your online store to your customer’s door
STEP 1
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STEP 3
STEP 4
WHO WE ARE
Leading Fulfillment Network
1Fulfillment is the largest tech-enabled 3PL in Europe that fulfills e-commerce orders for direct-to-consumer brands. Our mission is to make you more successful online by providing best-in-class logistics so your customers don’t go elsewhere.
With reliable fulfillment services, warehouses near your customers, and connected technology that powers our fulfillment network, we help improve transit times, shipping costs, and the delivery experience for your customers. Your orders are automatically sent to our warehouses, where inventory is picked, packed, and shipped to your customers.
Our fulfillment services help you optimize for time and cost, use the delivery experience to beat customer expectations, and own more of the customer relationship.
1FULFILLMENT
Our Fulfillment Services
Storage & Warehousing
Order Picking
Packaging
Dispatch & Shipping
Global VAT Compliance
Packing & Shipping Rules
Customs Clearance
Returns Management
Discounted Shipping Rates
Order Management
Inventory Management
Keep Your Brand
Custom Labelling
Real-time Reporting
Customer Service Outsourcing
Crowdfunding Fulfillment
Parcel Insurance
Advanced Integrations
Accept Payment on Delivery
Fulfillment Process Automation
Sell from our Warehouse
Dropshipping Fulfillment
Amazon FBA Compliance
Digital Products Fulfillment
WHO WE ARE
Full-fledged Order Management
We track your orders from A to Z. With our order management software for your direct-to-consumer and wholesale shipments, you can:
- search for specific orders
- see a quick timeline view of where your order is in the fulfillment process (e.g. when an order is picked, packed, or shipped)
- filter orders by status, number, customer, date, category, tags, etc.
- easily find shipping-related information (e.g., weights, dimensions, or carrier service)
- get a quick snapshot of any orders that require action
- manage subscriptions
- make changes to your orders post-purchase
- map your store’s shipping options to 1Fulfillment
- automatically share tracking information with your customers
- and much more
1FULFILLMENT
Our Fulfillment Centers
We ship all over the world
We use our network of fulfillment centers to help you strategically split and manage your inventory to reduce shipping costs and transit times.
NETHERLANDS
NETHERLANDS
GERMANY
FRANCE
UK
UAE
WHO WE ARE
Distributed inventory
With 1Fulfillment’s network of fulfillment centers, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering 1-day shipping to your customers. When an order is placed, 1Fulfillment’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 28% savings to their bottom line.
1FULFILLMENT
Our Advantages
Customer Satisfaction
Quality Control
COVID-19
Start Within 24 Hours
Personal Account Manager
No Long-Term Agreements
No Minimums
Scalable
Transparent Pricing
Customized Solutions
Multi-Channel Fulfillment
Safe Storage
WHO WE ARE
360° Inventory Management
We empower you to manage your inventory with the right tools and guidance. Our inventory management software helps you to:
- view the status of inventory and quantity on hand across locations at any point in time
- identify slow-moving inventory
- gain insights into the performance of units sold over time by channel
- set reminders with reordering notifications to proactively replenish inventory
- bundle your products for promotions
- make inventory transfer requests
- and much more
WHO WE ARE
Neat Kitting & Assembly
Product kitting is the process of bundling individual items into ready-to-ship packages. And when you need kitting or assembly work to create a completed product or package, we can help. Our services range from simple collating to multi-component product assembly.
- Collating and kitting of kits, materials, and products
- Breaking bulk material into individual units
- Kit building for retail points of sale
- Kitting several items into one unit
- Assembly work
- Re-labeling projects
- and much more
WHO WE ARE
Hassle-Free Returns & Exchanges
Get your branded Returns & Exchanges Portal where customers can create, ship, and track a return or exchange. It supports communication between you and your customer in the entire returns process.
Simply accept a return by default or review and authorize returns based on its characteristics and your Return Policies. Your support agents have all controls to review and accept returns. Allow customer to print a return shipping label and request a refund or exchange.
Our experienced Returns Team carefully inspects and sorts each returned item based on its condition and your instructions. We can handle multiple categories of product returns including exchanges for different sizes, colors, quality control, product testing, product assessment, and sorting.
1FULFILLMENT
Clear Fulfillment Pricing
| Service | Pricing | Information |
|---|---|---|
| Set-up and Support | FREE | World-class support, fulfillment expertise and dedicated account manager |
| Receiving your Inventory/Products | FREE | |
| Storage of your Inventory/Products | FREE | |
| Order Picking | FREE | |
| Order Packing | FREE | FREE Standard plain boxes, mailers, tape, dunnage, and packaging supplies used to pack your orders |
| Order Dispatch | From € 0.95 / item | Same-day shipping |
| Returns Management | FREE | FREE Returns Address |
Solutions for Your Unique Needs
Not Just Pick-Pack Warehouse
Built-in Support and Service
No Hidden Fees Guarantee
1FULFILLMENT
Start FREE Trial
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STEP 3
WHO WE ARE
Ultra-fast & Affordable shipping
We help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
- Same day and next day delivery
- Real-time tracking
- Route optimization
- VAT and Customs compliance services
- Cash on Delivery
- Card on Delivery
- Pre Paid payment methods
- Domestic (last mile) delivery
- Cross-border delivery
- and many other options
1FULFILLMENT
Frequently Asked Questions
How are you different than FBA?
Amazon FBA only fulfills orders from Amazon. We fulfill orders from Amazon and all other eCommerce platforms and retailers.
Does 1Fulfillment offer Returns Management?
Yes, 1Fulfillment offers Returns Management including free returns address, processing of all items in the return, and much more. You can buy a label from us at a discount, otherwise, you can buy your own labels or ask your customers to buy them.
Does 1Fulfillment fulfill B2B/Wholesale/EDI orders?
Yes, 1Fulfillment can fulfill larger wholesale/B2B orders, including labeling, pallet preparation, freight quote, and more.
Does 1Fulfillment let merchants use their own custom branded boxes?
Yes, 1Fulfillment lets ecommerce merchants use their own custom branded boxes, mailers, and inserts.
Which shipping carriers does 1Fulfillment negotiate rates with?
We have negotiated bulk discounts from UPS, TNT, FedEx, and DHL for both domestic and international rates across different service levels, and pass those savings on to you.
Does 1Fulfillment offer kitting?
Yes! 1Fulfillment can perform kitting services to accommodate your unique needs for the way in which your items are being shipped to your customers.
Does 1Fulfillment offer FBA prep services?
Yes! 1Fulfillment can prepare your orders with FBA item labels and box labels, and help transfer inventory from a 1Fulfillment center to any FBA facility.
Does 1Fulfillment offer any boxes and packing supplies for free?
Yes! 1Fulfillment uses plain brown boxes of many standard sizes, as well as plain poly mailers, bubble mailers, tape, dunnage, and shipping labels for all orders.
WHO WE ARE
Amazing unboxing experience
We care about the customer experience as much as you and strive to be an extension of your team. From free plain packaging to custom branded boxes, 1Fulfillment works with you to provide the unboxing experience you want:
- Corrugated boxes
- Padded mailers
- Bags and envelopes
- Eco-friendly and recyclable packing materials
- Bubble wrap
- Tissue paper
- Filler
- Tape
- Stickers
- Promotional materials
- Custom notes or business cards
- Samples or gifts
- and many other options
Trusted by more than 100,000 companies worldwide
1FULFILLMENT
1Fulfillment Magazine
News, latest trends and business solutions for the e-commerce industry
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